Privacy Policy - Gardeners Brockley
At Gardeners Brockley, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number.
- Payment Information: Credit card details, billing address.
- Usage Data: Information on how you access and use our services.
- Cookies and Tracking Technologies: To enhance your browsing experience.
How We Use Your Information
Your information helps us deliver better services. We use it for:
- Service Delivery: Processing orders, scheduling services.
- Communication: Sending updates, newsletters, and promotional materials.
- Improvement: Enhancing our website and services based on user feedback.
- Security: Protecting against fraud and unauthorized access.
Service Delivery
To ensure timely and accurate service, we process your personal and payment information. This includes scheduling your gardening services, processing payments, and managing your account.
Communication
We may use your contact information to send you important updates about your service, promotional offers, and newsletters. You can opt-out of these communications at any time.
Improvement
By analyzing usage data, we can understand how customers interact with our website and services. This helps us make informed decisions to enhance user experience and service quality.
Security
We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security protocols include encryption, secure servers, and regular security assessments.
Data Sharing and Disclosure
We value your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: Trusted partners who assist us in operating our website and services.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience and analyze website traffic. You can control cookie preferences through your browser settings.
Your Rights and Choices
You have the right to:
- Access: View the personal information we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Unsubscribe from marketing communications.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to reach out to our support team.